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  1. Forward a voicemail to another extension

    26 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Karen commented  · 

    It is inconceivable that a phone system would not include the ability for voicemail to be forwarded to another internal extension. It needs to be able to be forwarded to another user and show up in their pending voicemails as an unheard voicemail that they can then save, or find later, or forward again to another user, if necessary. Removing it from Voicemail makes it almost impossible to save and find again later.

    Karen supported this idea  · 

  2. Ability to exclude internal calls from automatic call recording

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Karen commented  · 

    We do not want internal calls recorded, but MUST record external calls, it is a waste to have automatic recording if we cannot use it due to the inability to exclude internal calls.

    Karen supported this idea  ·