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Settings and activity

9 results found

  1. Configurable Response Delay for AI Receptionist (Prevent Interruptions)

    5 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Admin →
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    Amber supported this idea  · 

  2. Conditional Routing: Resolve Inquiries via FAQ/KB Prior to Live Transfer

    12 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Admin →
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    Amber supported this idea  · 

  3. AI Receptionist Log of Call Flow

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Admin →
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    Amber supported this idea  · 

  4. Ability to configure the AI Receptionist (AIR) to provide exact responses based on FAQs.

    11 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Admin →
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    Amber supported this idea  · 

  5. Configurable Response Delay for AI Receptionist

    6 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Admin →
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    Amber supported this idea  · 

  6. Park calls from RC app pop out

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Amber shared this idea  · 

  7. Allow RingCX alerts to be sent to multiple selected users

    2 votes

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Amber supported this idea  · 

  8. Call Park on Desktop App

    2 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    Amber supported this idea  · 

  9. FAX Header - Option to remove from all pages

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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