Settings and activity

5 results found

1. IVR Path reporting on standard Analytics

   34 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Aug 12, 2026

2. Analytics - ability to add calls routed to message only extension or announcement only extension.

   42 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  May 13, 2026

3. Deleted voicemail tracker

   14 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tim commented  ·  May 13, 2026  ·  Edit…  ·  Delete…

   Would be very helpful. Especially for shared voicemails and message only extensions.

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   Tim supported this idea  ·  May 13, 2026

4. Option to modify the Caller ID number used for Inbound ACD Queue Callback Answered in RingCX

   12 votes

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   Needs More Information  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Mar 31, 2026

5. Reporting Capability on IVR Menu for key presses

   92 votes

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   Planned  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Mar 4, 2026