Settings and activity
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27 votes Aleks
    
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74 voteshttps://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US  Aleks
    
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 commented Aleks
    
 commentedDefinitely need this because I’m always on the road. We need this ASAP. 
 
        
This is definitely needed because I am always on the road and I need to always be able to see what my team is doing and when they’re answering and not answering calls and if somebody’s calling the client back