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  1. SMS usage of main RC number to be available for all users

    61 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Greg supported this idea  · 
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    Greg commented  · 

    Having all users be able to use SMS for our main office is EXTREMELY critical to our business. This will likely be a deal-breaker for our long-term use of RingCentral, if not resolved in the next few months.

  2. Allow all extensions to send SMS from main Company extension

    208 votes

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    Under Review  ·  51 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Greg commented  · 

    Super critical and if not resolved in next few months, we'll have to leave RC, too

    Greg supported this idea  · 

  3. Allowing Assigned non-Super Admin users to participate in viewing and sending SMS messages using the Company Main Number

    14 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Greg supported this idea  · 

  4. Group text for incoming SMS to main number

    53 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Greg supported this idea  · 

  5. Shared SMS were multiple users can receive and send SMS on specific number

    796 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Greg supported this idea  ·