Settings and activity

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1. Enable a true DND presence sync

   161 votes

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   15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

   JDS Metal Door Frames supported this idea  ·  Aug 29, 2024
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   JDS Metal Door Frames commented  ·  Aug 29, 2024  ·  Edit…  ·  Delete…

   When DND in a Mitel Deskphone is turned on, it should be sync with RingCentral app and viewable by other Presence Key on other deskphones. This also seems to affect other phone models rather than Mitel.

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2. DND - Presence Key Notification

   28 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   JDS Metal Door Frames supported this idea  ·  Aug 29, 2024