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Settings and activity

5 results found

  1. I want the ability to ignore calls coming in on a call queue

    71 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Daniel commented  · 

    Can we at least have a setting in the admin portal to set how long an "ignore" is effective. Word in the community is that it last 5 seconds, but I know it's not even that long. When in the mobile app, it's not even long enough to hit ignore, open profile, and set status to 'Do not disturb', before it starts ringing again.
    Please add a feature that allows the admin to set this ignore duration. A per queue setting would make the most sense.

    Daniel supported this idea  · 

  2. Include the AfterShokz headset to list of recommended headsets

    15 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Daniel supported this idea  · 

  3. Highlight unread messages within conversation

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Daniel shared this idea  · 

  4. Get alerts when a users mailbox exceeds a certain number of unread messages.

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Daniel supported this idea  · 

  5. Keep messages unread until the window is active

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Daniel supported this idea  ·