I want the ability to ignore calls coming in on a call queue
Our calls all come in on a call queue, so the phone rings everybody in the office. If I know the call isn't for me, I would like to be able to ignore the call. Currently when I click "ignore", it stops ringing for a second, then just starts ringing again. So basically the ignore button does nothing. Can you make it so clicking ignore stops that call from ringing me (or anyone else who clicks ignore)?
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James commented
The current behavior of the call queue calls is that, if a member of a call queue ignores the call, it will continue to ring until the call is answered or the caller hang up.
It would be better if after ignoring the call, the ringing stops and only continues to ring on other members of the call queue.