Settings and activity

5 results found

1. Automatic Reply When MSM is sent and cannot be received

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Margaret shared this idea  ·  Mar 26, 2026

2. View SMS History of all users

   11 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margaret supported this idea  ·  Mar 26, 2026

3. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

   77 votes

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   New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Margaret supported this idea  ·  Mar 26, 2026

4. Reporting and Analytics

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Margaret supported this idea  ·  Mar 26, 2026

5. Analytics Reporting- Add # of calls the roll over from one call queue to the other

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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