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3 results found

  1. set custom music on hold for park calls.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Robin supported this idea  · 
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    Robin commented  · 

    Customers keep hanging up because when they are hearing a continuous ringing they believe they are being transferred and not on hold.
    Parking a call is the same as putting a call on hold so it makes sense that you would hear some type of on hold music or message.

  2. Inbound Call Filtering Based on Area Code

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Robin supported this idea  · 

  3. Increase the data retention duration for call recording

    68 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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