set custom music on hold for park calls.
set custom music on hold for park calls.
19
votes
Anonymous
shared this idea
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Rick
commented
This is a critical need.
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Angel
commented
We have a team of six and we have to park the calls to answer them as quickly as possible so we don't lose any business. It is important for customers to hear our music on hold music that instructs them to order online instead of calling. Since we can no longer use hold and must use park calls with this new system, it is very important to be able to upload the message for customers to hear while their calls are parked.