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Settings and activity

2 results found

  1. Call Queue Wait Settings - wait time

    39 votes
    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jaymee supported this idea  · 

  2. Ability to dial out while there is an incoming call

    82 votes
    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Jaymee commented  · 

    Exactly what the original poster said, its extremely frustrating for our phone reps because sometimes they NEED to make an outbound call but they are on several call queues and either need to ignore callers which is horrible OR they have to turn their queue off. This is so inconvenient!!!!

    Jaymee supported this idea  ·