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Settings and activity

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  1. Disable "AI is taking notes" when on call

    157 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Danny supported this idea  · 

  2. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    94 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Danny commented  · 

    Surprised this has been in the suggestion box for three years...

    Danny supported this idea  ·