Settings and activity

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1. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   31 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sean supported this idea  ·  Mar 7, 2025

2. Disable "AI is taking notes" when on call

   97 votes

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   26 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, we hear your feedback and understand this is a pain point. Our product team is currently exploring options to get this addressed. Thank you!

   Sean supported this idea  ·  Mar 7, 2025
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   Sean commented  ·  Mar 7, 2025  ·  Edit…  ·  Delete…

   We need the ability to completely disable the AI note taker

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