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  1. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

    34 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sean supported this idea  · 

  2. Disable "AI is taking notes" when on call

    135 votes

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    33 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Sean supported this idea  · 
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    Sean commented  · 

    We need the ability to completely disable the AI note taker