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  1. Caller ID name should be visible for Toll Free

    146 votes

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    Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Hines commented  · 

    Any updates on this RC? Our out-bound CLID is showing as "Toll Free Call" instead of company name. Thx.

  2. Conference Call: Drop/Remove individuals during call

    110 votes

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    10 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    As the host, you can either end the conference call or leave the call while the other participants continue their conversation.


    Note

    This feature is controlled by your account admin. Reach out to your admin if you’d like to turn it on.


    Learn more here!

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    Hines commented  · 

    Any new status update for this feature? I must concur with others - this is indeed critical to have this ability to drop out of a conference that the originator (me) created. Assistance is appreciated. Thanks!

    Hines supported this idea  · 

  3. Disable "AI is taking notes" when on call

    172 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    Thank you!

    Hines supported this idea  ·