Skip to content
← RingCentral Ideas

Settings and activity

3 results found

  1. Business Analytics - Refused Calls

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Faisal shared this idea  · 

  2. REFUSED Calls vs ANSWERED Calls, 1 call should not be marked twice

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Faisal commented  · 

    Refused calls data is not available under Business Analytics, and under Performance Reports, its erratic.

    Faisal supported this idea  · 
    An error occurred while saving the comment
    Faisal commented  · 

    Refused Calls vs Answered Calls

    Faisal shared this idea  · 

  3. generate the refused calls from the user from the call queue should not be counted multiple times and should be the same as to the call queu

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Analytics & Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Faisal supported this idea  ·