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6 results found

  1. Download the Call records Essential on Business Analytics Essential

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Faisal shared this idea  · 

  2. Background noise cancellation

    24 votes

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    6 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Businesss & after hours range for LOB Analytics Subscription Reports

    4 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Business Analytics - Refused Calls

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Faisal shared this idea  · 

  5. REFUSED Calls vs ANSWERED Calls, 1 call should not be marked twice

    2 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Faisal commented  · 

    Refused calls data is not available under Business Analytics, and under Performance Reports, its erratic.

    Faisal supported this idea  · 
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    Faisal commented  · 

    Refused Calls vs Answered Calls

    Faisal shared this idea  · 

  6. generate the refused calls from the user from the call queue should not be counted multiple times and should be the same as to the call queu

    4 votes

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    1 comment  ·  Analytics & Reporting  ·  Admin →
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    Faisal supported this idea  ·