Settings and activity

6 results found

1. Download the Call records Essential on Business Analytics Essential

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Faisal shared this idea  ·  Sep 18, 2025

2. Background noise cancellation

   24 votes

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   6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello everyone, this is now available on Desktop and Mobile! Please ensure you are on the latest version of the app. Learn more about the setting here.

3. Businesss & after hours range for LOB Analytics Subscription Reports

   4 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. Business Analytics - Refused Calls

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   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Faisal shared this idea  ·  Oct 10, 2024

5. REFUSED Calls vs ANSWERED Calls, 1 call should not be marked twice

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   New  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Faisal commented  ·  Oct 10, 2024  ·  Edit…  ·  Delete…

   Refused calls data is not available under Business Analytics, and under Performance Reports, its erratic.

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   Faisal supported this idea  ·  Oct 10, 2024
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   Faisal commented  ·  Aug 23, 2024  ·  Edit…  ·  Delete…

   Refused Calls vs Answered Calls

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   Faisal shared this idea  ·  Aug 23, 2024

6. generate the refused calls from the user from the call queue should not be counted multiple times and should be the same as to the call queu

   4 votes

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   1 comment  ·  Analytics & Reporting  ·  Delete…  ·  Admin →
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   Faisal supported this idea  ·  Aug 23, 2024