Settings and activity

4 results found

1. Bulk import unprovisioned phones into ServiceWeb

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nancy supported this idea  ·  Jul 24, 2026

2. Manage call recording using a user group instead of a queue or individual extension

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nancy shared this idea  ·  Mar 25, 2026

3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   684 votes

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   Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nancy supported this idea  ·  Mar 12, 2025

4. Call Monitoring User Log

   9 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nancy supported this idea  ·  Aug 12, 2024