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Settings and activity

3 results found

  1. Manage call recording using a user group instead of a queue or individual extension

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Nancy shared this idea  · 

  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    673 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Nancy supported this idea  · 

  3. Call Monitoring User Log

    9 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Nancy supported this idea  ·