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← RingCentral Ideas

Settings and activity

58 results found

  1. Ability to remove/hide users from the directory/contact list

    63 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  2. Admin import of contacts for users or whole company.

    57 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  3. Access to a centralized Company Directory

    38 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  4. Save call handling ring time

    4 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  5. See "Do Not Disturb" status (from Hard Phones) remotely

    14 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  6. Ability to change registration status of users

    6 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  7. Add ring group to call queues

    26 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  8. Ringcentral Texting Report

    5 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  9. Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page

    22 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  10. Call Queue custom role

    21 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  11. Repeat Caller Identification with Dynamic Call Routing

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  12. Increase co- recipients in Shared Voicemail

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  13. Audit Trail Enhancements

    290 votes

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    76 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Melanie supported this idea  · 

  14. analytics reports fax

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Melanie supported this idea  · 

  15. Allow multiple calls to be placed on hold simultaneously when headset controls are enabled

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Melanie supported this idea  · 

  16. Call Display visible when calls are transferred from Reception

    26 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Melanie supported this idea  · 
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    Melanie commented  · 

    I believe this can be resolved by using blind transfer instead or warm transfer. But would be nice if it always gave the callers Caller ID instead of the extension transferring the call.

  17. Block Inbound calls from PSTN for certain phones

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Melanie supported this idea  · 

  18. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    86 votes

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    New  ·  15 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  19. Allow all phone numbers in the RingCentral account to be used as an Outbound Caller ID for any extension in system

    29 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  20. Please add a transfer to vmail softkey.

    6 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Melanie supported this idea  · 
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