Settings and activity

44 results found

1. Allow multiple calls to be placed on hold simultaneously when headset controls are enabled

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  May 14, 2026

2. Call Display visible when calls are transferred from Reception

   26 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  May 14, 2026
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   Melanie commented  ·  May 14, 2026  ·  Edit…  ·  Delete…

   I believe this can be resolved by using blind transfer instead or warm transfer. But would be nice if it always gave the callers Caller ID instead of the extension transferring the call.

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3. Block Inbound calls from PSTN for certain phones

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  May 14, 2026

4. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   72 votes

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   New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  May 14, 2026

5. Allow all phone numbers in the RingCentral account to be used as an Outbound Caller ID for any extension in system

   29 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  May 14, 2026

6. Please add a transfer to vmail softkey.

   6 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Oct 21, 2025

7. Transfer Voicemail Message to another extension

   12 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Oct 21, 2025

8. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   341 votes

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   Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Oct 21, 2025

9. Looking for an option to make sending calls to voicemail when on another active call the default rather than letting the other call ring...

   22 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Melanie supported this idea  ·  Oct 21, 2025

10. Transfer out of Voicemail

    18 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Oct 21, 2025

11. Call Queue - Ability to turn off missed call tagging

    97 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Oct 21, 2025

12. Stop second incoming calls from continually ringing over the top of an existing call

    31 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Oct 21, 2025

13. Forward a voicemail to another extension

    39 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Oct 21, 2025

14. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    208 votes

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    Planned  ·  44 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Oct 21, 2025

15. Desk Phone and Desktop application Sync

    107 votes

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    Planned  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Oct 21, 2025

16. customize the dial pad for call parking

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

17. Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

18. Sort Users by Last Name in Admin Portal

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

19. Bulk updates and creation of limited extensions

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025

20. IVR & groups call Prompt & call greeting audio quality should increase

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melanie supported this idea  ·  Jun 18, 2025