Pull QoS call score via API
Currently you can only export the QoS report to csv and we have to manually ingest the data into PowerBi to generate a "Call Score" trend report.
We would like the ability to pull the QoS - "Call Score" directly via API.
Jerry
shared this idea
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Janice
commented
This is very important for us since we need a way to show our Execs the QoS call score trend in order to get us out of a P1 that is going on for a few months.
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Ben
commented
It would be good to have this for Video as well as calls via API.
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Henry
commented
This is very important.
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Larry
commented
This is very important for us since we need a way to show our Execs the QoS call score trend in order to get us out of a P1 that is going on for more than 1 month now.
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Jerry
commented
This is very important for us since we need a way to show our Execs the QoS call score trend in order to get us out of a P1 that is going on for more than 1 month now.