← RingCentral Ideas

Settings and activity

2 results found

  1. Incoming caller id name instead of special number

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Elevated commented  · 

    I need the calls that go through Ring Central and end up forwarding to my cell phone to be identifiable. I need to know it's from RC, not a personal call. This is absolutely critical.

    Ideally, the call would come through and display the regular caller ID or the contact ID, AND have some sort of logo/pic/identifier that indicates it is being forwarded from RC. Adding extra numbers doesn't work very well.

    Elevated supported this idea  · 

  2. Allow to show/ edit company's phone number on fax cover sheet

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Elevated commented  · 

    I agree, my outgoing fax cover sheet does not auto-populate with MY "from" phone number, despite adjusting all the fax settings properly.

    Elevated supported this idea  ·