← RingCentral Ideas

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5 results found

  1. SPOG: Automatically set caller id

    2 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Thomas commented  · 

    This is a huge feature that we're missing. When any call is transferred out of the RingCX queue to someone internal it comes through as an external call from our main number. This not only breaks the idea of RingCX being part of the phone system, but also causes calls to be missed or ignored. It seems like the RingCX caller ID feature is the biggest problem here, maybe just give us the option to disable that feature until you're able to fix this?

    Thomas supported this idea  · 

  2. Increase conference call limit to more than 4 participants in desk phone

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Thomas shared this idea  · 

  3. RCX Deskphone Pairing for Mitel Devices

    4 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  4. deskphone pairing for mitel

    12 votes
    New  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  5. Deskphone pairing play voicemail

    23 votes
    Future Consideration  ·  10 comments  ·  Phone & Messaging » Other  ·  Admin →
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