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4 results found

  1. Workflows to be integrated with Shared Inbox

    59 votes

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    New  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    NTSI commented  · 

    This is critical to our organization use case. Please prioritize adding this to the next release.

    NTSI supported this idea  · 

  2. Ring Hardphone only option for Call Queue

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    NTSI supported this idea  · 

  3. There is no elegant way to transfer to RC Office extensions through the MAX agent

    14 votes

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    NTSI supported this idea  · 

  4. Increasing the return time of Call Park from 5 minutes to 10 minutes.

    27 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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