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5 results found

  1. Allow multiple users to respond to the main number texts

    145 votes

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    Planned  ·  17 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    797 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Samantha supported this idea  · 

  3. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    64 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  4. Allow all extensions to send SMS from main Company extension

    209 votes

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    Under Review  ·  51 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Samantha supported this idea  · 

  5. Allow all users to use texting system with the company phone number

    23 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Samantha commented  · 

    This is critical for our company. I had no idea this was not an option when I signed up for RingCentral, and because of the SMS registration, was unable to test the texting feature during the trial period. Unfortunately, now I've spent a lot of time setting up the system, and it looks like it may not work for us now, and I'll need to start shopping other providers. We are a veterinary medical office and all users need to be able to see the messages. This seems like a relatively simple feature. I am very surprised it isn't already in place, as the inexpensive phone providers with significantly less complex settings offer it.

    Samantha supported this idea  ·