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4 results found

  1. Allow multiple users to respond to the main number texts

    152 votes

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    Planned  ·  19 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.


    Thank you!

    Samantha supported this idea  · 

  3. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    64 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  4. Allow all users to use texting system with the company phone number

    26 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Samantha commented  · 

    This is critical for our company. I had no idea this was not an option when I signed up for RingCentral, and because of the SMS registration, was unable to test the texting feature during the trial period. Unfortunately, now I've spent a lot of time setting up the system, and it looks like it may not work for us now, and I'll need to start shopping other providers. We are a veterinary medical office and all users need to be able to see the messages. This seems like a relatively simple feature. I am very surprised it isn't already in place, as the inexpensive phone providers with significantly less complex settings offer it.

    Samantha supported this idea  ·