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  1. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  2. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    65 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Samantha supported this idea  · 

  3. Allow all users to use texting system with the company phone number

    26 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Samantha commented  · 

    This is critical for our company. I had no idea this was not an option when I signed up for RingCentral, and because of the SMS registration, was unable to test the texting feature during the trial period. Unfortunately, now I've spent a lot of time setting up the system, and it looks like it may not work for us now, and I'll need to start shopping other providers. We are a veterinary medical office and all users need to be able to see the messages. This seems like a relatively simple feature. I am very surprised it isn't already in place, as the inexpensive phone providers with significantly less complex settings offer it.

    Samantha supported this idea  ·