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12 results found

  1. oo

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Rick shared this idea  · 

  2. Same-Day Missed Call Return Report

    5 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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  3. Analytics on returned missed calls and voicemails

    8 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Report that shows voicemails and missed calls

    18 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  5. Enhanced Performance Report: Incorporating Missed Calls in Call Queue KPIs

    44 votes

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    3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. missed calls that did not reach the voicemail prompt

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  7. Performance Reports- Calls Tab- Filtered for Missed and Answered Call

    8 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. If there is possibility to have separate option tab for caller who , missed calls Hang up ,missed calls Left voicemail, missed calls.

    12 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  9. Have a monthly breakdown of monthly results if the date range selected is by year

    8 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  10. Ability to see Forwarded Calls in Performance Reports

    17 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  11. Remove users from saved report that have been moved to another call queue

    19 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  12. Sync Real-Time Dashboard Edits After Sharing

    30 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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