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3 results found

  1. Have option to access and delete AI Notes on Admin portal

    18 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    RAKESH commented  · 

    As a manager I need to see all notes from all calls received or made so I can know what's going on in the business. This is a critical feature please implemented

    RAKESH supported this idea  · 

  2. Analytics regarding Text Messaging/SMS

    250 votes

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    Future Consideration  ·  32 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    RAKESH commented  · 

    All the good features that made us switch providers are still in development. When will this feature be implemented?

    RAKESH supported this idea  · 

  3. Enable AI transcription on Desk phone

    233 votes

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    Planned  ·  65 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    RAKESH commented  · 

    Can we get an ETA for this feature? This feature is the whole reason we shifted to ring Central

    RAKESH supported this idea  ·