Settings and activity

3 results found

1. Add Reboot / Resync / Restart All or Multiple Phones at the same time

   24 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Tim commented  ·  Mar 7, 2025  ·  Edit…  ·  Delete…

   How long could be something under review?

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2. busy on busy

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Tim supported this idea  ·  Mar 4, 2025

3. Call waiting / Busy

   49 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello, please provide additional details for this ask. Is a current setting your are using not working as desired? Thank you!

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   Tim commented  ·  Mar 4, 2025  ·  Edit…  ·  Delete…

   What he means: there should be a "call forwarding busy" option. When you are busy, a second incomming line should be routed to another extension/queue.

   When disableing Call Waiting, it doesn't follow "If no-one answers" but it goes to voicemail/busy signal. We want to setup a forward to another extension when an user is busy. Hitting DND while on a call is a workaround but to be honest, that's really not a solution.

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   Tim supported this idea  ·  Mar 4, 2025