Settings and activity

5 results found

1. Workflows to be integrated with Shared Inbox

   59 votes

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   New  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  May 4, 2026
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   NTSI commented  ·  May 4, 2026  ·  Edit…  ·  Delete…

   This is critical to our organization use case. Please prioritize adding this to the next release.

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2. Ring Hardphone only option for Call Queue

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Dec 19, 2025

3. Remote Factory Reset Option for Phones in RingCentral Admin Portal

   7 votes

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   0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Dec 2, 2025

4. There is no elegant way to transfer to RC Office extensions through the MAX agent

   14 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Jul 30, 2025

5. Capability to see other user's incoming calls in your desk phone and answer it on their behalf if the user was out of the office

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Apr 7, 2025