Displaying a caller’s name and phone number alongside an AI transcription is essential for context, clarity, and accountability. It helps identify the speaker, supports accurate follow-up, and ensures the conversation is tied to a real person. This information also aids in organizing transcripts, linking them to client records, and maintaining compliance in regulated industries. Without it, the transcription risks becoming disconnected from its purpose and the people involved.
Heather
supported this idea
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Displaying a caller’s name and phone number alongside an AI transcription is essential for context, clarity, and accountability. It helps identify the speaker, supports accurate follow-up, and ensures the conversation is tied to a real person. This information also aids in organizing transcripts, linking them to client records, and maintaining compliance in regulated industries. Without it, the transcription risks becoming disconnected from its purpose and the people involved.