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  1. Disable "AI is taking notes" when on call

    186 votes

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    42 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    Thank you!

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    Kellie commented  · 

    We already have a notification stating that calls are being recorded, so if we are taking notes it gives a second notification which is really disruptive to the call. If we are notifying them of the recording that should cover the notes portion too. I want a way to turn off this notification.

    Kellie supported this idea  ·