Settings and activity

4 results found

1. Ring CX agents Simultaneous in a que

   4 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Nov 18, 2025

2. Revamp RingCX Business Hours Override

   6 votes

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   Under Review  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Nov 12, 2025

3. RNA State Duration option

   2 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   NTSI shared this idea  ·  Nov 7, 2025

4. Agent Session Logout When Closing MAX Agent/CXone Agent Due To Network Disconnection

   27 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Oct 24, 2025