Settings and activity

5 results found

1. Ring Hardphone only option for Call Queue

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   NTSI supported this idea  ·  Dec 19, 2025

2. Ring CX agents Simultaneous in a que

   9 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Nov 18, 2025

3. Revamp RingCX Business Hours Override

   9 votes

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   Under Review  ·  1 comment  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Nov 12, 2025

4. RNA State Duration option

   17 votes

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   New  ·  5 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   NTSI shared this idea  ·  Nov 7, 2025

5. Agent Session Logout When Closing MAX Agent/CXone Agent Due To Network Disconnection

   38 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   NTSI supported this idea  ·  Oct 24, 2025