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47 results found

  1. phone line not Registering

    I have ordered 3 phone line back in March 2022 to work with our clock in software. Since then we have had issues with getting the lines registered I have been working on this issue with MITC who host our clock in software. Can we set up a time to see what is going on with the registration of the phone lines? I would like to coordinate with MITC and RingCentral to get this going. We currently have about 6 lines set up and working, just seem we are missing a step

    1 vote

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  2. when using ring group, include option to NOT have to press 1 to answer the phone for calls from non ring central number

    i do not want to have to press anything when answering the phone.

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  3. Hide company contacts feature

    It would be nice to have the option to hide contacts list from certain users. Not all users need to have direct access to a company's CEO for example.

    1 vote

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  4. Be able to do Facetime on a call with an iphone or Android phone

    Be able to do Facetime on a call with an iPhone or Android phone when dealing with patients so that Dr. can see the patient via phone when necessary.

    1 vote

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  5. Add an ‘x’ to close button next to each name in Messaging

    Often times it’s just quick chat that can closed when done. Having to clicking the 3 dots next to the name then navigate to Close is also cumbersome.

    1 vote

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  6. PTT - individual contact or group

    In the PTT, allow users to be on a global channel where all communication is audible for all members. Also allow the PTT user, to contact individual users directly without them being in a group.
    Further, if a user selects a group, auto set them back to global PTT after the conversation is over

    1 vote

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  7. Ability to create reports in Salesforce based on RC activity

    allows for viewing of RC usage and justification for expense

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