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4 results found

  1. HUD pop out window on RingCentral app

    It's great that the HUD was added to the RingCentral desktop app however, the only thing for us that it seems to be lacking is the ability to adjust the layout of the pop out window for the HUD. We still use the RingCentral Phone app because the pop out HUD view allows me to customize my HUD window more than the HUD in the RC app. In the RC app I can't get everyone to appear on the same size window like I had with the RC Phone app. Please see attached screenshots

    143 votes

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    Implemented  ·  2 comments  ·  HUD & Presence  ·  Admin →
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  2. Looking to see Custom Status in HUD without having to click the profile picture

    Users are unable to see the Custom Status in HUD, they can only see in the Message area/if they are sending Messages to each other; this was a feature in the old RC Phone app and we'd like to see it again in this one.Users can click on the profile picture in the popped-in HUD page to see the custom status (does not work on the popped-out HUD) and this is an extra click. We'd like to just see the status without having to do that like we could in the old app.

    46 votes

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    1 comment  ·  HUD & Presence  ·  Admin →
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  3. Combine HUD and APP into one app

    Must have second app, softphone HUD, for monitoring/barge to calls. More memory usage

    153 votes

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    Implemented  ·  10 comments  ·  HUD & Presence  ·  Admin →
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  4. HUD columns

    Make the display of names appear in multiple columns for easier access. More like the Deskphone app.

    12 votes

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    Implemented  ·  0 comments  ·  HUD & Presence  ·  Admin →
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