98 results found
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I want a group of people be able to read text messages sent to one particular user extension.
I want a group of people be able to read text messages sent to one particular user extension.
3 votes -
Request the ability to update SMS TCR registration fees on TCR Campaign registrations.
Request the ability to update SMS TCR registration fees on TCR Campaign registrations after they submitted the form.
4 votes -
Substitute Caller ID for SMS
Have an option to use Substitute Caller ID for SMS
4 votes -
Common Idea to Increase Group Text Member Limit for bulk messages and images.
Dear RingCentral Support Team,
I hope this message finds you well.
We are currently using RingCentral for our communication needs and have encountered a limitation that we hope you can help us resolve. We have been trying to create a group text by entering phone numbers (without extension numbers) to send bulk messages and images. However, we have noticed that there is a limit of only 11 members per group text, and we are unable to add a 12th phone number.
Given that there are many applications that allow the creation of groups with up to 250 members, We Ring…
3 votes -
Text History in Ring Central App
The customer wants to see the text history shown in Ring Central app, not just in Admin Portal.
2 votes -
Increase file size limit when texting pictures
Increase file size limit when texting pictures / files
4 votes -
Request for Improved SMS Number Management
This request aims to enhance the management of SMS numbers to minimize issues with blocked messages. Users have reported difficulties when numbers are not registered with active campaigns, leading to service disruptions.
In this case, the number was used prior to being added to a campaign, resulting in a block. Although it functioned after being registered, it will remain blocked for at least 30 days due to prior usage.
We propose developing a system that automatically checks and registers numbers, along with providing notifications about their compliance status. This enhancement will help reduce disruptions and streamline the management of SMS…
2 votes -
Bulk SMS using mobile app
Please have an option to send bulk SMS using mobile app, currently it is only available using desktop app.
2 votes -
Comprehensive opt-out/opt-in process for RingEX SMS messages
Neither the Automator (beta) or the RingEX APIs allow you to respond to an incoming SMS message using the recipient's phone number unless the automation or application is running as that user. Sending a confirmation of an opt-out request (STOP) from a different phone number is confusing to the customer and doesn't leave any clues in the user's SMS history. The response should come from the user's phone number and there is no easy way to set that up.
Also, there should be opt-out tracking within RingEX so that if a user attempts to text a customer who has previously…
5 votes -
option to disable internal sms even sms are enabled on the account
cx would like an option to disable internal sms even sms are enabled on the account
3 votes -
request to send SMS to a call queue
request to send SMS to a call queue and call queue members can receive the text message
2 votes -
Allow users to retrieve all old text messages.
Allow users to retrieve all old text messages.
3 votes -
OTP for creating account
Allow to Use number to Receive OTP to use for an account setup with microsoft.
4 votes -
Increase maximum templates for SMS texting
You can only put max 25 templates. We would love to increase that, or even make it unlimited.
2 votes -
Wanted to have option to remove primary number on the text from option for sending SMS.
Wanted to have option to remove primary number on the text from option for sending SMS. Furthermore, main number should be the only option on the dropdown when sending out text message regardless of the extension or user.
2 votes -
Add a feature to schedule text messages
A feature where a text for someone can be drafted and the user can select a date and time for the text to be sent.
3 votes -
Text message queue
Im wondering how I can create a group that receives text messages from our main phone number xxx-xxx-xxxx. Is like this group to be able to see the messages and reply back to the messages. For example if one of our sub contractors sends a picture in to the main number of a job completion the group sees it and can reply to it
3 votes -
Mass SMS/MMS to Contacts
We are using another provider to be able to share our main number sms inbox, I learned that an update will be coming soon that will allow users to share an inbox, that is great!.
But, we also need to be able to send a mass texts to our contacts, to announce office closure, holiday greetings or other business related announcements.
This feature will get RC close to being a one stop option for Voice/Text service.
4 votes -
Block a specific number to send a text message receivied via email notification on a non licensed number
Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.
3 votes -
SMS Feature Integrated to Salesforce
SMS Feature Integrated to Salesforce
-> an option to have the sms feature and all its activities integrated and synced to Salesforce2 votes
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