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223 results found

  1. be able to block sms for customers who requested out out

    be able to block sms for customers who requested out out

    If the customer requests not to be contacted anymore by sms. Block for all of Organization to send sms to that customer.

    1 vote
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  2. OTP for creating account

    Allow to Use number to Receive OTP to use for an account setup with microsoft.

    5 votes
    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  3. lowest bundle for SMS down to 500 sms bundle

    lowest bundle for SMS

    1 vote
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  4. Disable/Enable Delete SMS Sended

    Hello team,

    Hey guys

    Can you create an option that disables the deletion of text messages? This is very important to keep a record of all talk between agent and customer.

    Thanks

    2 votes
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  5. increase in the number of groups that can be renamed within the app.

    The app has a limitation that allows renaming up to 30 groups, and any attempts to rename more than that will result in failure. We would like to request an increase in the number of groups that can be renamed within the app.

    1 vote
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  6. Request for Improved SMS Number Management

    This request aims to enhance the management of SMS numbers to minimize issues with blocked messages. Users have reported difficulties when numbers are not registered with active campaigns, leading to service disruptions.

    In this case, the number was used prior to being added to a campaign, resulting in a block. Although it functioned after being registered, it will remain blocked for at least 30 days due to prior usage.

    We propose developing a system that automatically checks and registers numbers, along with providing notifications about their compliance status. This enhancement will help reduce disruptions and streamline the management of SMS…

    2 votes
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  7. Bulk SMS using mobile app

    Please have an option to send bulk SMS using mobile app, currently it is only available using desktop app.

    2 votes
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  8. Sending SMS from Different Numbers on the Account

    It would be great if users can send SMS from multiple numbers on the account just like how you select the Caller ID when making an outbound calls

    1 vote
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  9. delete a member on sms

    An option to delete a member on group chat for SMS -
    Currently the only option available for SMS is to delete a message from sender or receiver -
    but to delete a member of a group chat for SMS is not available

    4 votes
    New  ·  1 comment  ·  SMS/Text  ·  Admin →
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  10. Inbound SMS integration

    Please make inbound SMS text messaging included with the plans for purposes like 2 factor authentication codes. Like phone.com, inbound text messaging works automatically without doing anything but they do need to register for outbound text messaging.

    1 vote
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  11. Wanted to have option to remove primary number on the text from option for sending SMS.

    Wanted to have option to remove primary number on the text from option for sending SMS. Furthermore, main number should be the only option on the dropdown when sending out text message regardless of the extension or user.

    2 votes
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  12. Whitelist SMS short codes

    Have an option to whitelist content received from short codes.

    1 vote
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  13. Ability to delete TCR campaign in admin portal

    1 vote
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  14. Block a specific number to send a text message receivied via email notification on a non licensed number

    Customer doesn't want to receive a text message from one specific number to a number that is not licensed. Customer wants to have an option to block a specific number.

    3 votes
    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  15. Ring Central is in great danger of becoming quickly obsolete.

    The template feature in Ring Central is almost useless when a business needs to have multiple templates for a number of frequently used responses. This is because they cannot be sorted, either alphabetically or numerically. It makes it extremely difficult to find the needed template. Ai solves this problem and there are already some apps that are offering this and more. RC is falling behind. The sorting should be a relatively easy thing to fix. Hope you can get this feature usable for us users. Have a Merry Christmas and Happy New Year!!

    1 vote
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  16. SMS registration for all

    Instead of selective SMS registration for users, if would be nice to have RingCentral allow admins to be able to include all numbers to register for SMS, especially for company that has more than 50 or even thousands of users.

    2 votes
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  17. SMS opt out report

    SMS opt out report | Replying STOP from their SMS

    • have a total number from reports who opt out the message via SMS

    2 votes
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  18. Assign SMS bundles

    Option to allot certain number of message to a certain number before I buy the SMS bundle.

    For example, if I purchase 2500 sms so can I assign a 1000 sms to a certain number and the rest of the 1500 to another number or maybe leave them open to be shared and used by different phone numbers

    4 votes
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  19. Send SMS Trigger

    So I actually there is no trigger for whenever you send the sms. Like there is a trigger for whenever you receive an sms. It would be great if we find the trigger for outbound messages as well. Like mentioned in the attached screenshot.

    1 vote
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  20. Edit the phone App Text Screen

    Please add a < and > in the upper part of the phone app's text screen - like the voice message screen - to easily move through texts. Right now they are listed vertically. Open one and it reverts to the prior screen: you don't know which text you just read... or which one is next to read.
    Using the left and right arrows like the voice messages means you read/reply to a text, then click an arrow to go up/down to the next one. PLEASE. I need this.

    1 vote
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