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81 results found

  1. Asking for the Faxes and Voicemail to be received on the RingCentral App for multiple Users.

    Faxes are showing on the RingCentral App of the User that is receiving the app but I want the fax to also show on the other Users RingCentral App.

    5 votes

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  2. 1 vote

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  3. 1 vote

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  4. Viewing all full, complete details of the fax logs not only the name only or number only but it has to show the NAME AND NUMBER, the attachment other than the time and date stamps

    2 votes

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  5. Customer wants that their fax number assigned to a call queue with multiple people in it received a fax, the email used for notification should be the same email that will reflect when they respond to the fax.

    1 vote

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  6. There should be a way for us to check the platform that the user used to send the fax message.

    1 vote

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  7. Currently, when a user extension (other than the Main Super Admin) sends a fax internally using company numbers as the Fax Caller ID, the name displayed on the received fax notification is that of the Main Super Admin. This can cause confusion, especially when the fax attachment is not included in the email, as the recipient may assume the fax was sent by the Main Super Admin. It would be greatly helpful if the notification could display the actual name of the user extension that sent the fax.

    Sample case: 26322234

    1 vote

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  8. I want to have the ability to add a note when I'm using my own template for Cover Page on Fax

    3 votes

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  9. When receiving fax via email from the main fax number, it should show the contact name listed not the default name or number only so that we can easily identify where the fax came from.

    1 vote

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  10. Ability to remove or stop faxes that takes longer than an hour. Some faxes takes more than an hour. Hoping to get an automatic time out or manually tag them.

    1 vote

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  11. Customer is requesting to receive service status notification whenever there are outage on the service. Customer has a RingCentral Fax3000 account.

    2 votes

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  12. Please implement customized subject line on the cover page. That would help anyone viewing the receipt have a better idea of the subject matter of the fax.

    1 vote

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  13. Option to get a separate email notifications for 2 different fax numbers associated to a Fax only account

    4 votes

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  14. The inability to receive the same inbound faxes across all inboxes within the RingCentral application is creating inefficiencies and delays, particularly because fax communications are typically external and often time-sensitive. This should be something apart of your software within the application as a communications based product offering. This is an issue that should have fallen within the scope of your development process of the RC app, as seamless communication is a fundamental requirement for most businesses.

    Currently, the need to leave our primary workspace and rely on other systems for fax reception adds unnecessary steps and increases the risk of…

    2 votes

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  15. Have the ability to change the name of the fax I received from the App or have the ability to create a folder on the app and move the faxes I received so we can sort everything properly

    2 votes

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  16. Whenever I received faxes, I also received voicemail notifications on my yealink device. And if I delete it, it will also delete the fax attached to the email notification I received.

    3 votes

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  17. There should be an option under Email-to-Fax where-in you can add just the email domain (Ex. @linksattuscaloosa.apartments) on the Email addresses permitted to send faxes so that everyone with email addresses on the same domain can send faxes using the extension's assigned fax number/numbers.

    1 vote

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  18. 1 vote

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  19. Currently, RingCentral users encounter challenges when attempting to send faxes to government agencies or other entities still reliant on fax machines operating at lower baud rates, typically at 7200/9600. Despite RingCentral's advanced capabilities, users are restricted by the platform's adherence to traditional transmission rates, hindering their ability to communicate effectively with such entities.

    This feature request proposes the modernization of fax transmission rates within RingCentral to accommodate varying baud rates, including the legacy rates used by certain government agencies. By updating the platform's capabilities to support a wider range of transmission rates, RingCentral users would enjoy improved compatibility and seamless…

    4 votes

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  20. Customer would like for our system to specify the error when not being able to send a fax.

    1 vote

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