2026 results found
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RingCentral App Compatibility with Azure Virtual Desktop
As more companies move to VDI for simplicity, standardization, and security, it would be nice if RingCentral worked across all of them. I've heard there is already SOME support for Citrix and/or AWS, but AVD is rapidly gaining adoption, particularly in the financial sphere. We have tested both the desktop app and the Teams integration, and it seems like they're really close to actually working in the virtual environment. Would be happy to help test and provide feedback if you'd like to develop further for VDI.
13 votes -
Use External SMS/ Phone app for RingCentral messaging or calls
Is there a current or planed integration that allows users to use an external app to send SMS messages or make and receive calls using their ringcentral number? The RingCentral mobile app is missing a number of features that are popular and available in most modern messaging apps. You can't reply to a message where the message you are replying to is quoted. You can't add reactions to messages to indicate that you liked the message. When I send a message to my clients... I can see that they liked a message because I get an actual message saying the…
2 votes -
Auto retry failed faxes when getting a busy signal
. This enhancement will significantly enhance the faxing functionality, particularly for phone numbers that are configured to receive incoming calls as well. With this update, users can expect smoother and more efficient fax transmission, ensuring that their messages are always delivered accurately and on time.
2 votes -
@mention to include just the first name in Glip
Feature parity with MS Teams - which allows you to shorten an '@' mention to just be the person's first name. Makes this a little more friendly to the recipient.
7 votes -
Increase/decrease padding as you zoom in/out
I generally find that there is a lot of padding around each message, wasting a lot of vertical space on the screen. This padding doesn't seem to decrease when I zoom out, only the font size decreases.
6 votes -
Fax transmission notification to include copy of fax.
Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.
95 votes -
Click to dial on Iphone
There currently is no click to dial feature on iphone devices. this is a major problems for mobile technicians who are trying to dial a call while driving. it is extremely inefficient and dangerous to try and type out a phone number into the app while driving. This feature works on Ipad and Android devices but not on iphone which is a major problem. Please implement a fix so that when i click on a phone number in the phone it pops up with the option to dial from ringcentral
6 votes -
Don't notify/save blank voicemails
I receive a lot of empty voicemails where people don't leave messages.Please add an option to RingCentral not to notify the user of these, and instead auto-delete these voicemails.
2 votes -
Location calling from needs to be prominate in Apps
Whichever app is used, IOS / Android or a PC, the location that calls are being from should be prominently displayed. Not popped up somewhere, but displayed in the app. Not doing so users could forget to update and calls to 911 showing up at the wrong location. Important when seconds can count... Sure, they read that pop up or email warning them about it... But if the app indicates the location name, it will help minimize this potential risk to an organization.
2 votes -
Please allow SCIM initial sign on for the Microsoft teams RingCentral plugin
SCIM initial sign-on for new users on different plugins for RC works fine. However, the teams plugins require the user to be activated/signed on to RC before being able to log in through there. SCIM is there so that the user is able to get their credentials off of AD, but the teams plugin does not allow this
3 votes -
Incoming fax blocked as robocalls
I hope whitelisting will work with those incoming faxes blocked as robocalls. A work around that we can do on our end to help our customers.
2 votes -
Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App.
Please add 159 to RingCentral dialing plan so we can dial it directly from the RC App. This 159 number is critical to the business as 159 is a short-code phone service that connects people safely to their bank's fraud prevention service.
4 votes -
Have phone ring while company greeting is being played
I am submitting a request to have a phone ring while the company greeting is being played. This would give us an advanced notice that a call is coming in while the customer listens to our greeting/information
3 votes -
Transfer to External Number
Would be helpful to have the ability to transfer a call to an external number easily without having to type the external number.
5 votes -
RingCentral App Update Roll Out Options
To have the options to apply these configurations:1) prevent the application from prompting unprivileged users to initiate and update that they cannot apply.2) trigger the application of an update in a non-interactive manner from a privileged account such as a script run by a mobile device Management platform.
2 votes -
Automatically Update Presence After Computer is Locked
It would be nice for Ring Central to be able to recognize when a user has locked their computer and update their presence to "Idle" or something similar, noting that the user is briefly away from their desk. Our policy is to lock your system when not in use, so if somebody locks their system and walks away to help somebody with something, it would be nice for Ring to reflect that the user is not available/idle/away, so that they're not still receiving calls, appearing to be available. Otherwise, users have to remember to change this every time they step…
6 votes -
I am looking for a transcript of the messages within the internal direct messaging application
Wanted to access messaging transcript of a different user extension using RingCentral Application
5 votes -
Use headset control buttons to answer, end, and mute phone calls
Use headset control buttons to answer, end, and mute phone calls with blue tooth headphones. We can use the earbuds but the controls don't work and the "connect" button is gone in the new version of the app (https://support.ringcentral.com/mvp/phone/phone-ringcentral-app/integrating-headset-with-ringcentral-app.html) in the Setting up USB HID devices.
8 votes -
Unable to retrieve LOGS (CALL/SMS), FAXES & Voice messages after account migration
The customer did migration and did not know that after that it would wipe up the information of the lines like call logs, SMS.
3 votes -
Add support for Yealink T54W with Deskphone Pairing
Currently, Deskphone Pairing is able to be used with Yealink T54W desk phones but the ability to start conference calls disappears when it's turned on. Officially, the Yealink T54Ws aren't supported with Deskphone Pairing but we would like to see full support for this once Deskphone Pairing is fully released.
5 votes
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