Call Notes
Wish we could leave notes. Also wish that RC was more CRM stylish as other projects cost alot of money and RC could have it all in one with our ideas.
5
votes
Aurora
shared this idea
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Reggie commented
I want to be able to make notes while on a call. I also want others on my call queue to be able to look up these notes.
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Katherine commented
Yes I miss this option - on Mitel/ShoreTel connect you could make notes during a call and you could export the history of those calls and Notes from you client with time duration. Very handy.