103 results found
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Turn On/Off the Message and Video Capabilities of the RC App
Capabilities to turn off the message and video since some only need the phone capabilities to use the service and not the added features
1 vote -
Move up unread messages (like in the phone app) [desktop]
Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.
1 vote -
Screen Sharing Status Indicator and Status Color
When sharing a screen, a separate status in the HUD would appear to indicate the meeting member is in a screen share. This would have a separate status color to indicate screen share is on. This would avoid disturbances and messages popping up in the screen share.
1 vote -
Allow Team Administration and Export Data to be separate permissions in the Super Admin App role
Should be able to delegate different Super Admins to manage specific functionality of Team Administration and/OR Export Data. They should not be grouped together.
2 votes -
Remove the option to change outbound Caller id on App
Please allow admin to restrict users in changing their outbound caller using App. We can create a custom role to restrict outbound caller id but is only applicable on admin portal and they are still able to change it using the app.
21 votesAlready Exists ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
In Custom Roles, turning off User Settings >> Outbound CallerID prevents a user from being able to change their CallerID. Hope this helps, if you have additional questions or use cases, please comment. Thank you! -
Turn off notifications for a specific team or conversation
Background: some companies use all-company or department channels that might not be relevant to all users. Alternately, they might have a low-importance or off-topic team to handle non-essential or fun topics.Users might want to prioritize their notifications based on what team is sending the message. Let users turn off notifications (visual or audio) from specific teams or conversations while still being included in that team. This allows them to check the team at their leisure and still get notified of important messages in other channels.
1 vote -
Different physical phone ring tone or user whisper at pick up for queue calls vs direct dials.
All of my users are in a mixed phone environment, they receive queue calls at anytime and direct dials. Users have no real way of quickly separating the two before they answer a physical phone.
2 votes -
Turn on/off badge notifications for each group
We have a whole-company chat where people post irrelevant, IT issues every day. I do not need to be notified when someone posts there, but if I turn off the badge notifications for that, it also gets turned off for all other individuals and groups, and I need to be able to see those.
2 votes -
Add different skin tones for Emoji's
Similar to Apple's introduction
2 votes -
Visibility of public park
We would like to see public parks on our office phones like private parks so that we can also see the amount of time a park is on hold
3 votes -
Data Retention
Increase days for data retention
8 votes -
Dashboard for New Web App
In the old Glip app there was a dashboard. Can we please have that back. It showed my tasks, our calendar etc.
3 votes -
Show Glip Notifications in System Tray
It would be great to allow for Glip notifications to show up in the system tray so folkx can more easily see that someone is looking for them without having the full app open and maximized. We work in a health clinic that's somewhat loud, so it's really easy to miss the notifications. I know Skype for business would pop up and it was a really easy way for folks to tell someone was trying to reach them. Without being able to set the notification timelines on the email/text alerts, it's creating issues with our workflow. This would be huge…
2 votes -
Text Message only for DL/VN Numbers without Phone calls
Customer wanted to have an option to send & receive Text message only on their RC number and can disable phone calls.
1 vote -
Update email address
When people look up my name in Contacts, my email shows up as a long string of letters and numbers + the actual email address. For example: laladkf=eklklea-dklowfmjohnsmith@hello.com
1 vote -
Ability to import contacts from a csv file
Transitioning to RingCentral from another system
1 vote -
Disable unused features from RingCentral App
We only utilize RingCentral Meetings and the new RingCentral App has Phone, Fax, Messaging etc. that is not necessary and clutters the app for our users. We would like the ability to just utilize the Meetings portion.
2 votes -
Allow mobile app to identify ring central calls
allow iphone to identify incoming call as a ring central call to separate business/personal calls
1 vote -
Make tasks chronological
When a task is created inside a Team or Group, it used to put the un-comppleted tasks on the right side. and they were in order, now they aren't... The purpose of the task list on the left side was to make it easier to see taks. https://drive.google.com/file/d/112peyTxzfcLILofvILcBl8186Xt9AAh6/view?usp=sharing
2 votes -
Put RingCentral Phone into main RingCentral app
When trying to make a call from the main RingCentral app, I can't because the RingCentral Phone app isn't installed. I can join meetings, send messages, tasks, events, etc, but I still need the old app to make a phone call.Please put all of the necessary software under a single installer.
1 vote
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