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(thinking…)

Create a Repeat Queue Event option

Create an option to select “Repeat Event” and “Number of Repeats” (a specified number or indefinite). This would allow the ability to have the programmed event in the Queued Event Configuration to repeat indefinitely or for a specified number of times for the interval time as configured in that Queue Event. This option would prevent the administrator from having to create duplicate events.

9 votes
Mike shared this idea  ·   ·  Report…  ·  Admin →
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  • Justin commented  ·   ·  Report

    This is needed so we can easily have queue events loop to replay announcements. Currently, to program this, I would need to build an infinite amount of queue events to loop announcements.

    This is a feature on ShoreTel/Mitel ECC and our customers migrating to RingCentral expect this feature.