Settings and activity

66 results found

1. Absorb free RingCentral account into company account

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Jan 17, 2025

2. Add Call Queues to HUD

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   Justin supported this idea  ·  Jan 17, 2025

3. IVR Wait

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 17, 2025

4. Group > Call Queues > Overflow Group - Ring Simultaneously

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   New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 17, 2025

5. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 17, 2025

6. Permanently minimize the AI Notes and Transcript box

   27 votes

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   New  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 17, 2025

7. Streaming Music / Message on Hold

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   New  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 17, 2025

8. Add external call forwarding option to custom rule at auto-receptionist

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 17, 2025

9. Add schedules to IVR menus

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   Justin shared this idea  ·  Jan 17, 2025

10. Activate Extension / Non User extension online without creating an account.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 16, 2025

11. Message-Only Extension - Admin Activation

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin commented  ·  Jan 16, 2025  ·  Edit…  ·  Delete…

    The current method is so cumbersome when programming a new install! I have to set my own email and then manually activate the extension. That makes no logical sense!

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    Justin supported this idea  ·  Jan 16, 2025

12. Display schedule without clicking Edit

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin shared this idea  ·  Jan 16, 2025

13. Allow manually entering time for schedules and 24 hour time

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin shared this idea  ·  Jan 16, 2025

14. Option to display 24 hour time in chat messages

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 16, 2025

15. Bulk Disable and Delete Call Queues

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Justin shared this idea  ·  Jan 16, 2025

16. option to activate call queues in bulk via Admin portal

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 16, 2025

17. Separate ring for Desktop app and Mobile app

    187 votes

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    25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
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    Justin commented  ·  Jan 16, 2025  ·  Edit…  ·  Delete…

    2024 has come and gone, still no feature to separate the mobile and desktop apps ringing...

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    Justin commented  ·  Oct 30, 2024  ·  Edit…  ·  Delete…

    Summer 2024 has come and gone, still no feature for separate ringing of desktop and mobile apps.

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    Justin commented  ·  Jul 23, 2024  ·  Edit…  ·  Delete…

    This is a must! Having both desktop and mobile apps ring together is incredibly annoying when I'm at my desk.

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    Justin supported this idea  ·  Jul 23, 2024

18. Timeout feature in IVR Menu

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin commented  ·  Jan 16, 2025  ·  Edit…  ·  Delete…

    Another basic feature missing from RingCentral...

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    Justin supported this idea  ·  Jan 16, 2025

19. Make selected user more prominent

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    4 votes

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    Justin supported this idea  ·  Jan 16, 2025

20. Call and Text Icons to External Contacts from Call History

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    Justin commented  ·  Dec 31, 2024  ·  Edit…  ·  Delete…

    I would love to see this idea implemented. If I am looking at my call history, it is because I want to call someone back; not message them or video chat. The Call icon needs to be top priority in the call history section.

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    Justin supported this idea  ·  Dec 31, 2024