Settings and activity

17 results found

1. Allow Using the Hold Button on the Desk Phone

   29 votes

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   New  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Oct 11, 2024

2. Monitor live incoming calls to a queue as soon as it comes

   2 votes

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   0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Oct 8, 2024

3. Pin admin navigation menus

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   4 votes

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   New  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Oct 8, 2024

4. Non-Super Admin users can elevate themselves to a Super Admin.

   90 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Aug 27, 2024

5. Partner Account Management

   20 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Aug 27, 2024

6. Remember last used section on Teams app

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Aug 27, 2024

7. Remember last used section on mobile app

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Aug 27, 2024

8. Voicemail Escalation

   6 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Aug 5, 2024

9. Separate ring for Desktop app and Mobile app

   174 votes

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   18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
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   Justin commented  ·  Jul 23, 2024  ·  Edit…  ·  Delete…

   This is a must! Having both desktop and mobile apps ring together is incredibly annoying when I'm at my desk.

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   Justin supported this idea  ·  Jul 23, 2024

10. Multiple Voicemail Greetings

    171 votes

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    Future Consideration  ·  43 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Justin commented  ·  Jul 17, 2024  ·  Edit…  ·  Delete…

    Hard to believe that 3+ years later this feature hasn't been added. Seems quite basic to me, but RC must deem it a real pain to implement since it hasn't been implemented already.

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    Justin supported this idea  ·  Jul 17, 2024

11. RingDown (Autodial) for Mitel 485

    5 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Justin commented  ·  Jul 1, 2024  ·  Edit…  ·  Delete…

    This is a feature that should be available for ALL phones. Its not a phone feature, its a server side feature!

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    Justin supported this idea  ·  Jul 1, 2024

12. Set user credentials after invite has been sent

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin shared this idea  ·  Feb 19, 2024

13. Ability to Assign Credentials and Activate Users after invite e-mail has been sent

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Aug 27, 2024

14. Admin Portal IVR Menu - Pls make Text To Speech Box Expandable

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. A text to speech option on call queue like the IVR menu prompt

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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16. Improve the Text To Speech System: Maybe move to Google Text to Speech?

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Use same text to speech technology for custom voicemail greetings etc.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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