RingCX voice recording
Some customers would like an easier way to pull up the call recordings from the RingCX account and also search for the agents.
11
votes
Jonathan Keeano
shared this idea
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Jonathan Keeano
commented
More information : Customer is looking for a way to pull up the call recordings from the RCX, just like how they pull up call recordings from the RingEX. They just want like a button to play and also easier way to access the call recordings of each users like the one in RingEX. Instead of clicking the link
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Jonathan Keeano
commented
Easier way to pull up the call recording from RingCX and also easier way to search for the call