RingCX voice recording
Some customers would like an easier way to pull up the call recordings from the RingCX account and also search for the agents.
12
votes

-
Jonathan Keeano commented
More information : Customer is looking for a way to pull up the call recordings from the RCX, just like how they pull up call recordings from the RingEX. They just want like a button to play and also easier way to access the call recordings of each users like the one in RingEX. Instead of clicking the link
-
Jonathan Keeano commented
Easier way to pull up the call recording from RingCX and also easier way to search for the call