When using the Ctrl + F to search a phone number or agent name does not always work to find a phone call you're looking for. I have searched several phone numbers and names of my agents and it tells me it cannot find what I am looking for. Then after scrolling through the whole page searching I ended up finding it myself.
There needs to be more filters added to the RingCX Analytics, such as searching by phone number, agent name, date, time of phone call. It would make this process a lot easier if there were more filters when trying to find a specific phone call.

More information : Customer is looking for a way to pull up the call recordings from the RCX, just like how they pull up call recordings from the RingEX. They just want like a button to play and also easier way to access the call recordings of each users like the one in RingEX. Instead of clicking the link

Easier way to pull up the call recording from RingCX and also easier way to search for the call