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RingCX audio

Recommending the implementation of an audio settings feature in RingCX for the wired headsets to enhance the overall user experience and provide greater customization options for users. Ability to adjust audio settings such as press-to-call on the wired headset to work on RingCX.

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Jonalyn shared this idea  ·   ·  Report…  ·  Admin →
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  • David commented  ·   ·  Report

    The issue of headset signaling/controls not working with RingCX via Chrome browser is not limited to wired headsets. The bugs exists for wired and wireless headsets (blue tooth or DECT). Why would headset signaling/control work properly on MVP and not CX? The main difference we see is the use of Chrome for CX. MVP using your proprietary client works fine with most headsets we tested. Only CX is having a problem. Our company does not have desktop techs or a Dev Ops team. We are only observing symptoms. Hope this helps.