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Settings and activity

154 results found

  1. Call Logs Not Displaying when Limitted to a Site Call Logs

    14 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Jonalyn supported this idea  · 

  2. Role members Site selection in role setting. ability to select sites

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonalyn supported this idea  · 

  3. Bulk Update User Settings

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonalyn supported this idea  · 

  4. Bulk Update Capability for Regional Settings

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Abandoned calls in performance report but call are being forwarded to an external number

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jonalyn supported this idea  · 

  6. Analytics Abandoned call filter

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jonalyn supported this idea  · 

  7. Abandoned Calls details in Analytics Portal

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jonalyn supported this idea  · 

  8. Analytics - Abandoned Calls

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonalyn supported this idea  · 

  9. Missed Call behavior in Call Queues using Simultaneous Ring

    14 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  10. Business Analytics Enhancement - Allow Day-of-Week Filtering for Custom Historical Date Ranges

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jonalyn shared this idea  · 

  11. This Week Custom Range on Performance Report

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jonalyn supported this idea  · 

  12. TO ADD FILTER FOR TIME RANGE FOR WEEKDAYS WITHOUT THE WEEKENDS

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  13. Enable Bulk Editing of Notification Email Recipients

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Template to Change Emergency Response Location for User's Phone

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Separate recordings of speaker and presentation

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jonalyn supported this idea  · 

  16. Allow E911 Addresses to be added to end user accounts with a simply one address or site selection.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Spam Risk Caller ID to be removed

    277 votes

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    Under Review  ·  58 comments  ·  Phone & Messaging » Other  ·  Admin →
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  18. log in and out report

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  19. users login/logout audit

    20 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  20. Option to increase SMS storage to more than 5000 before it gets deleted.

    18 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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