Settings and activity

132 results found

1. Better fax failure messages and admin tracking dashboard

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jul 6, 2026

2. Fax transmission result for failed fax

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jul 2, 2026

3. call log data retention

   36 votes

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   9 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 25, 2026

4. Add the ability to include Limited Extensions in Call Queue groups.

   21 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 23, 2026

5. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

   23 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 17, 2026

6. Split Email Notification Logic for Personal vs. Shared/Call Queue Voicemails

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Jonalyn shared this idea  ·  Jun 12, 2026

7. Ability to pause recording on transfer to queues that have call recording disabled

   8 votes

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   New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 9, 2026

8. outbound caller ID options on desk phones

   16 votes

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   New  ·  3 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 5, 2026

9. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Jun 4, 2026

10. I'd like to be able the schedule conference calls in the future

    45 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jun 4, 2026

11. Ability to restrict On-Demand call recording in MVP

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  May 28, 2026

12. Call Logs Visibility for Custom Role Users

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  May 28, 2026

13. See all support cases in the support portal

    19 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  May 27, 2026

14. Change Phone number location without changing the number

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  May 20, 2026

15. Enable MSI/EXE Deployment and Native Support for RingCentral Scheduler Add-in in Perpetual Office (2019) and On-Premises Exchange Environmen

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Edit…  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  May 18, 2026

16. Additional option for call queue waiting time to let the call route to 3rd party number

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  May 15, 2026

17. Disable Automatic Resolved Tagging & Retain Message History

    23 votes

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    New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  May 12, 2026

18. SMS Shared inbox: Resolve feature

    16 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  May 7, 2026

19. Tenant‑wide Default App Ring Duration Without Overriding User Call‑Handling Preferences

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Apr 24, 2026

20. Differentiating Ring Tone for Incoming Calls

    124 votes

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    Planned  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Apr 22, 2026