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145 results found

  1. Business Analytics Enhancement - Allow Day-of-Week Filtering for Custom Historical Date Ranges

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jonalyn shared this idea  · 

  2. This Week Custom Range on Performance Report

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jonalyn supported this idea  · 

  3. TO ADD FILTER FOR TIME RANGE FOR WEEKDAYS WITHOUT THE WEEKENDS

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Jonalyn supported this idea  · 

  4. Enable Bulk Editing of Notification Email Recipients

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonalyn supported this idea  · 

  5. Template to Change Emergency Response Location for User's Phone

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonalyn supported this idea  · 

  6. Separate recordings of speaker and presentation

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Jonalyn supported this idea  · 

  7. Allow E911 Addresses to be added to end user accounts with a simply one address or site selection.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonalyn supported this idea  · 

  8. Spam Risk Caller ID to be removed

    276 votes

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    Under Review  ·  57 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jonalyn supported this idea  · 

  9. log in and out report

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jonalyn supported this idea  · 

  10. users login/logout audit

    20 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jonalyn supported this idea  · 

  11. Option to increase SMS storage to more than 5000 before it gets deleted.

    16 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Jonalyn supported this idea  · 

  12. View Missed Calls for Monitored Users in Call Monitoring Presence

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Jonalyn shared this idea  · 

  13. Enabling Automatic Call Recordings for a specific Site

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonalyn supported this idea  · 

  14. Better fax failure messages and admin tracking dashboard

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Jonalyn supported this idea  · 

  15. Fax transmission result for failed fax

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Jonalyn supported this idea  · 

  16. call log data retention

    41 votes

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    9 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Jonalyn supported this idea  · 

  17. Add the ability to include Limited Extensions in Call Queue groups.

    23 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jonalyn supported this idea  · 

  18. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

    23 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jonalyn supported this idea  · 

  19. Split Email Notification Logic for Personal vs. Shared/Call Queue Voicemails

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    Jonalyn shared this idea  · 

  20. Ability to pause recording on transfer to queues that have call recording disabled

    8 votes

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    New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Admin →
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    Jonalyn supported this idea  · 
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