← RingCentral Ideas

Settings and activity

55 results found

  1. Bulk deletion of voicemails in the queue for Max Agent users.

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Jonalyn shared this idea  · 

  2. Viewing Agent Email Responses in RingCX

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jonalyn shared this idea  · 

  3. Ability to Move Users Between Groups in RingCX

    2 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jonalyn shared this idea  · 

  4. Support the new Yealink WH66 DECT Headset series

    18 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  5. Allow users to pickup a call ringing on another Extension

    11 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jonalyn supported this idea  · 

  6. Capability to see other user's incoming calls in your desk phone and answer it on their behalf if the user was out of the office

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  7. Allow to answer incoming call from other user using RingCentral App

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jonalyn supported this idea  · 

  8. Hide SFTP credentials in the RingCX Recording Delivery

    7 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  9. Sync RingCentral Desktop Application With RingCX

    183 votes
    Under Review  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  10. live transfer/warm transfer from a merged call

    10 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jonalyn supported this idea  · 

  11. Ability to download phone numbers in number inventory

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jonalyn shared this idea  · 

  12. SAREVILE M99+ Headset Compatibility with RingCentral App

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jonalyn shared this idea  · 

  13. call offers for the longest wait time

    137 votes
    New  ·  8 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  14. Add Polycom VVX 600 as supported device for Hot Desking

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  15. CNAM Update

    6 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  16. Extract SMS

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  17. creating or editing tab names under contacts

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  18. Supervisor Activity report

    4 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  19. Disable Call recording announcement

    47 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 

  20. Robocall Reporting

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jonalyn supported this idea  · 
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