RingCX Analytics Report - Agent Name, Email Address, Status (Active or Inactive)
Customer wants to have a report in RingCX Analytics that shows Agent Name, Email Address and Status (Active or Inactive) that will tally to the total number of agents in Admin>Users.
6
votes

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Agent Name and Email Address are already available in RCX Analytics Historical Reporting.
Active and Inactive Agents is coming in Q4'24/Q1'25.