520 results found
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Call Monitoring
Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.
3 votes -
Filter "My Created Tasks" by Completed or Open
The ability to sort/filter "My Created Tasks" category in Workspace, to show Open Tasks only, will make it easier for team members to see what hasn't been actioned, and be able to follow up.
There is currently a check box on the right side of the tasks, this should be it's own column to allow user to sort. Should be a simple fix :)
1 vote -
RCV - Invite by RC APP & Invite by Teams
When in meeting, having the ability to invite by RC App and have all the join links send directly via GLIP / RC App to Contacts, Teams internally will be useful. Same ability for MS Teams - ability for customers to invite to MS Teams users from invite button.
6 votes -
provide a clickable link that allow attendees to add the event to their preferred calendar.
We use a member database where our members can register for the events/webinars that we host. We would like to provide a clickable link in our registration confirmation emails that allow attendees to add the event to their preferred calendar.
1 vote -
Working hours and scheduled glip messages to help with work/life balance
RC users should be able to put in their normal working hours into their RC profile. Any messages or calls outside of their posted hours are flagged. People will then have the option to either continue the call or message OR schedule a message for the following day that the employee works. This would enhance work/life balance for everyone as it will cause pause and reconsideration.
1 vote -
Billing Contact info to send notifications to multiple email addresses
- Our customer called and he also wants to receive RingCentral offers and billing updates like how is the email in billing contact info is receiving updates.
- Educate cx that the billing contact info can only take one email putting multiple emails to its box is a feature request
1 vote -
Change voicemail greeting
Ability to change voicemail greetings online without the need to enable the 'Screening, Greeting, & Hold Music'
1 vote -
Add ability to Zoom in and out
I cannot always see small text being shared. I would like to be able to either zoom the whole screen, or even zoom into a portion of the screen.
5 votes -
Handoff meeting to another user
i sit less than 10 feet from our conference table. Our bosses use it as their office space. I am the one that schedules meetings. it would be nice if i can start a meeting on my computer, and transfer the host roll, or hand it off to another user account. i know it can be done for rooms, but would be nice to be able to do this to another user as well, so i don't have to leave my computer or cell phone connected to a meeting i am already sitting in on. Even Zoom offers this feature.
2 votes -
Drive' button for training
By drive, I mean something like an interactive screen share to train remotely. Presenter has control, but can share controls
2 votes -
Mute hold music
when you are waiting for others to join the call, it would be great if the user could mute the hold music.
2 votes -
Adding in Gaming options/Video Audio capability
Doing therapy online can be challenging, especially with children. I think it would be SUCH a grand idea adding in the ability to have interactive games (for all ages and maybe geared towards children), just like the Whiteboard option! (love the whiteboard ability). Having the client be able to interact with me within RingCentral system would be SOOOO much easier than the way I do it now, which is just being able to share my screen with no ability for interaction.ALSO being able to have audio play while showing a video without having hear audio through my own speakers...
1 vote -
have my cursor be more pronounced with different options
I would like to be able to change my cursor as users cannot follow along on my screen while I'm clicking.
1 vote -
Camera off shows up in smaller box with name only
In large groups, you could see more people this way.
1 vote -
Provide full screen viewing of shared screen - hide toolbar
I am unable to view full screen of a shared screen in RingCentral Video. If I choose Fit to Window or Original size, there are still three unnecessary wasted areas, which prevent actual full screen. Attached is an example when another user shares their screen. In Fit to Windows mode, I can’t read the screen. In Original size mode, I only see part of the screen. This makes it impossible to use screen sharing for user training. All three should have an auto-hide option:The area at the top of the screen with the View options and GalleryThe meeting controls at…
21 votes -
gallery mode available when only I am in meeting
Until someone else joins a meeting, I can't set any gallery arrangements up, even if I am logged in on multiple devices as myself and want to show one screen from one PC and the gallery view on the other PC.
1 vote -
Mirror Screen
Is there a feature to mirror screen when I am on the video as Zoom has? I like it it to match what is behind me.
1 vote -
Closed Captions Permanently On
For accessibility reasons, I need closed captions on for all my meetings. It's very inconvenient to have to turn them on manually for every meeting. It would be great if this was something that could be turned on or off in general settings so it could be automatically on all the time. If I join a meeting and other people have already joined and are talking, I miss some of the conversation until I'm able to manually turn captions on. Please consider this for those who need accessibility feature.
4 votes -
Allow for participant video panel pop out when someone is screen sharing.
It would be nice to have the option to pop out the participant video panel when someone is sharing their screen so that you can have the screen share on one screen, and the participants on another screen. Similar to how you can pop out the participants when you are the one screen sharing.
5 votes -
Be able to hover over participants to see their email address
it would be very useful to be able to hover or click over participants to see their email addresses. sometimes we don't all the names and this feature would be very useful
1 vote
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