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  1. We record our calls and sometimes management needs access to listen to them. If the host is off or it's after hours, management won't have access to the recordings

    1 vote

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  2. We record meetings and it's much easier if the recording automatically starts than to remember to click record button. It leaves room for human error.

    1 vote

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  3. Customer request: " I wanted to make a request to have an update to the analytics portal for RingCentral Video. It would be extremely helpful to see more than just the lowest Received FPS stream for a participant. Best case scenario, it would be great to be able to see the quality of each received stream throughout the entire meeting. If that’s not possible, it would still be helpful to see the number of streams, along with the highest, average, and lowest quality metrics. This would allow us to identify why a participant might have been experiencing quality issues. As…

    1 vote

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  4. Our staff thinks it would be better if our sms messages were ONLY marked as read when:1) We reply to them2) We force them marked as read (by sliding on the phone or right clicking on the thread and choosing 'mark as read'This logic would make missing unreplied text messages much easier. Also, we don't need to apply this to everyone's account by default, this could be an option in the backend (called "Invert Mark As Read Logic" or something like that).Please let me know if you have any questions!

    1 vote

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  5. The new transcript feature is great, but identifies speakers as "speaker 1", "speaker 2", etc. Their names are typically in the meeting, so it would be good to have their names used in the transcripts.

    2 votes

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  6. I tend to have several conversations and teams in my Message page. When I get the orange number on the Message icon indicating how many unread messages I have, I have to scroll up and down the list to look for the team/conversation with the new message (I know I can use the @ Mentions to see a list of messages directed to me, but this only works for direct mentions, not team mentions or general new messages (the black circle indicators). I would love to be able to right click the Message icon to scroll to the next unread…

    1 vote

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  7. Instead of the copy meeting info and/or e-mailing having a feature similar to Zoom where you can add contacts to the meeting by selecting Invite > Contacts and browse your Ring Central contact list. Once you check the box next to the contact(s) you want to invite it video calls them into the video call your on.

    1 vote

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  8. In the event that a participant is speaking, and another member has not muted their mic, to prevent overlay or echo the system could use an auto-mute.

    2 votes

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  9. Can you create a count down timer that will allow participants to know how much time is remaining within a breakout session

    20 votes

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    Implemented  ·  5 comments  ·  Other  ·  Admin →
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  10. When I "start video meeting", I don't believe there is a way to title it. I think if I want it to be titled, I have to actually schedule it in advance. It would be nice to be able to title my "spur of the moment" meetings, especially if I'm recording it and want to reference it later.

    1 vote

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  11. I think it will be amazing to have face filter in meetings....

    4 votes

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  12. Need a way to record the audio on separate tracks.

    1 vote

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  13. 2 votes

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  14. 1 vote

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  15. This would be a HUGE help to large companies with lots of staff. Sometimes its hard to remember to go back and remove users or stop forwarding calls.

    1 vote

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  16. 1 vote

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  17. I'd love to be able to take notes using the Notes feature while also messaging with folks. As far as I can tell, I need to save and close my note in order to message while using the app.

    1 vote

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  18. These are very helpful for sketching out engineering concepts for meetings with coworkers and clients, especially when paired with Apple Pencil on an iPad, and this functionality exists in Zoom, including the white-label version that is the legacy RingCentral Meetings

    2 votes

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  19. previous version has this feature

    1 vote

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  20. It would be nice to be able to send out a quick question that participants can vote on, give them a limited amount of time, make it visible or anonymous and then show the results to everyone

    1 vote

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