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  1. URLs sent via email for RC Video recordings (https://v.ringcentral.com/welcome/meetings/recents/recording/...) opens my camera and microphone in the web browser each time I navigate there. There's no reason for my camera or microphone on this page, as it's just a video recording.When I do this, my browser asks me whether I want to grant permission for the website to use my camera and microphone. This website should not try to turn on my camera and microphone each time? It is simply storing a video recording of the session.

    1 vote

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  2. Whenever I connect to a video call in my RingCentral App I get a green message that says "You're the only person here. Click "invite" below to add more people"Sometimes I don't want to invite anyone, and I just want to record a short in-person meeting but I don't want anyone else connected. But since the message stays on the screen until you invite someone else, it blocks my view of what I am recording. When RingCentral used Zoom as your service provider for this, this message was not there, but once you switched away from zoom this has been…

    3 votes

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  3. It would be nice to have a feature that allows share screen and monitor live calls at the same time using RingCentral Video on the same device.

    5 votes

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  4. I have a room where we have a projector and two screens. With Zoom, you can script those devices to turn on and turn off via the Zoom Rooms Native Room Controls. It would be awesome if there was a similar capability in Ring Central Rooms.

    1 vote

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    Under Review  ·  0 comments  ·  Rooms  ·  Admin →
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  5. Getting a message "Your meeting request was declined.

    The end date of this series of repeating meetings is too far in the future.
    This resource can only be scheduled up to 180 days in advance.
    The end date must be before Wednesday, March 23, 2022"Wanted to be able to schedule a repeating meeting more than 180 days. Hoping that we can increase the number of days in advance to schedule a repeating meeting. Thank you.

    5 votes

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    Under Review  ·  1 comment  ·  Webinar  ·  Admin →
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  6. Allow host to assign moderators to manage break out rooms or move between break out rooms. As of now the Host has to actively move people around.

    4 votes

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  7. Can you bring back the personal link on the ringcentral meeting?

    4 votes

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    Under Review  ·  1 comment  ·  Webinar  ·  Admin →
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  8. We want the ability for a meeting owner or moderator to block a specific participant from using the chat feature. There is a mute feature for voice, so we want there to be one for chat too. Also, for there to be a way for everyone be able to message a moderator or owner even if it is blocked for everyone.

    1 vote

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  9. We can mute a specific person, but they can unmute themselves right after. If we want to mute them, we have to mute everyone and uncheck the allow to unmute button. Then we have to unmute everyone else. We should be able to mute and keep muted a specific person without doing it to everyone.

    1 vote

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  10. Have individual recordings for every breakout room. This is useful to see how each breakout room is working together and great for playback for training purposes.

    1 vote

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  11. Anyone who uses RingCentral Meetings Rooms would benefit from being able to join breakout rooms and use the other features of RingCentral Meetings.

    4 votes

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    Under Review  ·  0 comments  ·  Rooms  ·  Admin →
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  12. Some clients may not use Outlook or Google calendars and need an alternative setup. We need to see the upcoming meetings list using the calendar application for example.RingCentral Meetings standalone worked well before. The new app will access the desktop Outlook application which uses a Google email. The meetings list does not show. Where is MY MEETINGS?

    3 votes

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  13. When we schedule meetings with RingCentral through Outlook, the iPhone one-tap details provide a dial link, but is not one-touch as the end user needs to enter a participant ID followed by the meeting password. The dial link is in the following format by default:+1(XXX)XXXXXXX,,XXXXXXXXXX# Our workaround:+1(XXX)XXXXXXX,,XXXXXXXXXX#,,,,,,XXXX# To ignore/skip the participant ID, we added 6 commas followed by the meeting password. This format allows for a true one-touch join. Our question is whether this can be automatically added rather than having to do this manually every time.

    3 votes

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  14. Person who can "schedule on behalf of" should also have the ability to share the recorded video (in addition to the host). Our Executive Assistants can all create meeting on behalf of their Dept Head; and they can record the video; but they cannot "share" said video. Need to be able to also share a recorded video for the Host.

    1 vote

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  15. -client is requesting to disable the "Muted/Unmuted" audio alerts as it is too distracting for them-"Muted/Unmuted" could just be symbolized by participant's own gallery square

    1 vote

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  16. Have the ability to click and drag your mouse to magnify a shared screen so it is easy to see what is shared.

    7 votes

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  17. It would be helpful to have a courtesy time announcement that is automatically played for all participants so we do not have to step over someone talking/presenting. I would like to have options when setting this for each meeting (fixed time, based on meeting end, amount of time prior to end, etc).

    5 votes

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  18. Being able to look at data regarding who watches a meeting recording and when is helpful to measure the usefulness of sharing the recordings with staff. I'd recommend requiring individuals to fill out their first and last names to be able to access a recording and providing that data to the meeting organizer along with date of access and the amount of time the individual watched the recording (did they watch the entire thing, only the first 5 minutes, etc.)

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  19. RingCentral Video has a record feature but we can't find a way to separate the audio tracks. We could do that in Meetings. This is an urgent need for us if we are going to lose RingCentral Meetings.

    3 votes

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  20. Admins and users are looking for the ability to share multiple screens at the same time on RCM and RCV.

    4 votes

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