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  1. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    49 votes
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  2. When the customer was on mute as host, the entire system audio he was playing was also muted, and all attendees were unable to hear the slides or presentation he was playing.

    2 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  3. When using RC Video phone audio please replace the voice that says (extremely loudly) 'muted' and 'unmuted' with a much much quieter and less obnoxious beep or bloop noise. Most modern meeting audio systems use short sounds to indicate this, and users can easily adapt to it and understand which tone means which. The voice takes forever to say what button you pressed and is so loud every meeting becomes a game of trying to time your muting/unmuting just at the right time so you can hear AND be heard, which is annoying.

    1 vote
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  4. Instead of only offering one option (invite by email)to add new contacts, allow Ring Central users to add new contacts using the new contact's Ring Central profile name as an additional option for adding new contact to Ring Crntralbb

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  5. Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.

    4 votes
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  6. The customer wants to have an option to share the video recording to an email distro or group.

    1 vote
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  7. Share audio is not working on the Desktop App. It only works on the web app https://app,ringcentral.com. We hope the feature will be available on the desktop app.

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  8. No way to change sizing of the feed, video feed that I am watching is a fourm with multiple people and is tiny in the bottom right hand corner, no way to change the sizing of this video feed.

    3 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  9. In Webinars, if video is on speaker, the small window on the bottom right is not very affective. Ideally either support split screen or allow for multi screen support where you can move content share to one screen and video feed to another screen

    2 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  10. To protect privacy and security of our clients, it would be best to have an option for trace logs ( name or recent participants details ) not to show on recent meetings, users planning to use same meeting ID that will be sent and used by Multi clients . The details of the recent participant shows on details, it would be best if Admin or Host will have capabilities to delete or not to keep trace log rather than creating a new meeting

    1 vote
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  11. The client wanted to invite people on video meeting using the "invite by phone" and there should be an option to open the camera.

    1 vote
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  12. Add the ability to delete/remove the recurring meeting set by the other User extension/s (who is no longer part of the company) from the RingCentral Video Meetings.

    2 votes
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  13. They want to have a feature for RC Webinar to have Closed caption automation not manually added the words

    3 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  14. We need to have an option on RingCentral app to sync mozilla thunderbird for sending and scheduling video meetings.

    2 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  15. If users into a video call on RingCentral and then if users pop back out it does not record the 2nd time the users in the meeting.

    1 vote
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  16. it would be better to have an option to allow customization of conference email invite

    2 votes
    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  17. Ability to check each user RingCentral app video/meeting version using admin portal

    12 votes
    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  18. Doing therapy online can be challenging, especially with children. I think it would be SUCH a grand idea adding in the ability to have interactive games (for all ages and maybe geared towards children), just like the Whiteboard option! (love the whiteboard ability). Having the client be able to interact with me within RingCentral system would be SOOOO much easier than the way I do it now, which is just being able to share my screen with no ability for interaction.ALSO being able to have audio play while showing a video without having hear audio through my own speakers...

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  19. When creating a meeting request under RingCentral MVP, The meeting notifications are send to participants are only invited MS Outlook/Exchange/Google calendar. If MS issues, it prevent corp. users getting the invite and Gmail is outside corp. create security concerns. It would be ideal for RC to have its own calendar within so anyone under under corp with MVP access will have the upcoming meeting listed/visible to easy connect.

    1 vote
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  20. I liked the old system [of a week ago]...I cannot get the video to start and stop...also, I need the audio version [to send to the radio station] in the 5 different segments that I record [starting and stopping]....all I could see was "pause" which gives me one very long video - not good....the old way was so much better and easier to use

    1 vote
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