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  1. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    40 votes

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  2. Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.

    2 votes

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  3. No way to change sizing of the feed, video feed that I am watching is a fourm with multiple people and is tiny in the bottom right hand corner, no way to change the sizing of this video feed.

    3 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  4. Ability to check each user RingCentral app video/meeting version using admin portal

    11 votes

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    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  5. I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doesn't help me for my Webinar 500 subscription. Most webinars these days will need breakout rooms, especially for professional development.

    5 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  6. I would like to be able to hide the floating screenshare controls bar while in a video meeting. At this point in time, there is no way to hide it and it is disruptive when visible during a meeting. We also have a hard time simply trying to move it out of the way, because it snaps back into place. It obstructs the meeting "view" for the hosts.

    3 votes

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  7. We would like to be able to download all of our ringcentral video meetings from cloud storage en-masse. Currently, the only way we seem to be able to do it is account by account, 1 video at a time through the web interface.

    2 votes

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  8. It would be nice if we can have the ability to customize the meeting title/name of all scheduled meetings that are using PMI (personal meeting information). Currently, this is only available if the meeting has a unique link/ID/password.

    6 votes

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  9. In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.

    13 votes

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  10. Im showing up as a guest in my organization but I need to be made an admin. I can have any of the other admins in our org confirm my admin request. Actually a lot of users are incorrectly showing up as guests in our subscription. I think someone messed up one of the domains in our config and now everyone now is incorrectly being labeled as guest.

    2 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  11. share screen issue, when i share my screen, its only on a thumbnail sizewants to make it resizable or expandable

    1 vote

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  12. The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.

    9 votes

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  13. allow the "what I am sharing preview to be increased in size and not just a thumbnail view

    2 votes

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  14. For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!

    4 votes

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  15. Please see below link. A user can go to that link and can select date and time to schedule a Product Demo or Webinar. I suggest Ring should have a feature link thishttps://calendly.com/operations-attransnet/30min?month=2023-08

    1 vote

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  16. I've viewed the help guide and know how to do this manually for my account but need to mass upload it to all of our users accounts. How do I do this?

    1 vote

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  17. Is there a feature to mirror screen when I am on the video as Zoom has? I like it it to match what is behind me.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. To have a standard meeting ID or personal meeting ID that can use for rooms instead of a random ID.

    2 votes

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    Under Review  ·  1 comment  ·  Rooms  ·  Admin →
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  19. ...videos, please assist, thank you. can we please have the video screen be minimized in a small screen to see clients while we are browsing other pages or browsers not just when sharing videos, please assist and create this thank you

    1 vote

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  20. Customers may need to lessen the retention period shorter that the defaulted one as required by their Administrations.

    3 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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