658 results found
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Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
40 votes -
Auto reply for messenger chat
Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.
2 votes -
Webinar - Needs the ability to change the sizes of the screen shared and the video feed in the bottom right hand corner
No way to change sizing of the feed, video feed that I am watching is a fourm with multiple people and is tiny in the bottom right hand corner, no way to change the sizing of this video feed.
3 votes -
Ability to check each user RingCentral app video/meeting version using admin portal
Ability to check each user RingCentral app video/meeting version using admin portal
11 votes -
Add Breakout Rooms for Webinar
I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doesn't help me for my Webinar 500 subscription. Most webinars these days will need breakout rooms, especially for professional development.
5 votes -
Hide Floating Screenshare Bar When in a video meeting
I would like to be able to hide the floating screenshare controls bar while in a video meeting. At this point in time, there is no way to hide it and it is disruptive when visible during a meeting. We also have a hard time simply trying to move it out of the way, because it snaps back into place. It obstructs the meeting "view" for the hosts.
3 votes -
Bulk Downloading of Reports
We would like to be able to download all of our ringcentral video meetings from cloud storage en-masse. Currently, the only way we seem to be able to do it is account by account, 1 video at a time through the web interface.
2 votes -
Ability to customize meeting name/title with scheduled meetings with PMI.
It would be nice if we can have the ability to customize the meeting title/name of all scheduled meetings that are using PMI (personal meeting information). Currently, this is only available if the meeting has a unique link/ID/password.
6 votes -
Ability to Remove or Configure Dial-In Numbers in RCV
In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.
13 votes -
RingCentral Video - Change Guest to Admin
Im showing up as a guest in my organization but I need to be made an admin. I can have any of the other admins in our org confirm my admin request. Actually a lot of users are incorrectly showing up as guests in our subscription. I think someone messed up one of the domains in our config and now everyone now is incorrectly being labeled as guest.
2 votes -
allow the "what I am sharing" preview to be increased in size and not just thumbnail view
share screen issue, when i share my screen, its only on a thumbnail sizewants to make it resizable or expandable
1 vote -
Enable recording disclaimer in RCV
The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.
9 votes -
allow the "what I am sharing" preview to be increased in size and not just as a thumbnail view
allow the "what I am sharing preview to be increased in size and not just a thumbnail view
2 votes -
Change Names
For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!
4 votes -
webinar or Product Demo Scheduler for user
Please see below link. A user can go to that link and can select date and time to schedule a Product Demo or Webinar. I suggest Ring should have a feature link thishttps://calendly.com/operations-attransnet/30min?month=2023-08
1 vote -
Mass upload Virtual Background RCV
I've viewed the help guide and know how to do this manually for my account but need to mass upload it to all of our users accounts. How do I do this?
1 vote -
Mirror Screen
Is there a feature to mirror screen when I am on the video as Zoom has? I like it it to match what is behind me.
1 vote -
RingCentral Rooms Personal Meeting ID/Static Meeting ID
To have a standard meeting ID or personal meeting ID that can use for rooms instead of a random ID.
2 votes -
Have the video screen be minimized in a small screen to see clients while we are browsing other pages or browsers not just when sharing ...
...videos, please assist, thank you. can we please have the video screen be minimized in a small screen to see clients while we are browsing other pages or browsers not just when sharing videos, please assist and create this thank you
1 vote -
Allow RingCentral Meetings Recordings retention period be adjusted to less than 1 year
Customers may need to lessen the retention period shorter that the defaulted one as required by their Administrations.
3 votes
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