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  1. The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.

    40 votes

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  2. Ability to check each user RingCentral app video/meeting version using admin portal

    11 votes

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    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  3. In RCM, you had the ability to configure which dial-in numbers display when creating an invite for a meeting (https://support.ringcentral.com/article-v2/RingCentral-Meetings-Specifying-Global-Dial-in-Countries.html?brand=RC_US&product=RingCentral_MVP&language=en_US). It would be helpful to be able to do this in RCV as well.We would also like the option to remove any dial-in numbers from the RCV meeting invite through the Meetings settings tab in the RC App and Admin Portal. Currently, the only way to do this is to wait for the meeting invite to generate in Outlook/Gmail/etc., and then delete the dial-in numbers manually.

    13 votes

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  4. Customers have a standing meeting (meeting series) which should have two hosts, as it is a joint meeting of two teams with the same area of responsibility. Normally it is fine, that there is only one host, but in certain situations it would be important to have a second host or a co-host:Planned absence of the host; e.g. vacation, training, …Unplanned absence of the host; e.g. sick leave, …In this situation there should be a controlled conference moderation with the co-host having the necessary rights

    17 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  5. Allow hosts to mark "Speakers" on the call and pin them all at the top of the gallery.

    73 votes

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  6. We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.

    17 votes

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  7. The customer wants to have a recording disclaimer on RingCentral Video juts like the settings that can be enabled for RingCentral meetings.

    9 votes

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  8. I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doesn't help me for my Webinar 500 subscription. Most webinars these days will need breakout rooms, especially for professional development.

    5 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  9. It would be nice if we can have the ability to customize the meeting title/name of all scheduled meetings that are using PMI (personal meeting information). Currently, this is only available if the meeting has a unique link/ID/password.

    6 votes

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  10. No way to change sizing of the feed, video feed that I am watching is a fourm with multiple people and is tiny in the bottom right hand corner, no way to change the sizing of this video feed.

    3 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  11. it would be great if while in a video meeting and someone needs to get a document to the participants for them to download onto their computer, in the chat function if you can add an upload file button. other video meetings platforms have this option.

    29 votes

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    Under Review  ·  2 comments  ·  Webinar  ·  Admin →
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  12. Please create an auto reply feature for after hours chat messaging. This system is set up for auto reply SMS text messaging but not for the messanger chat feature for both mobile app and desktop app.

    2 votes

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  13. I would like to be able to hide the floating screenshare controls bar while in a video meeting. At this point in time, there is no way to hide it and it is disruptive when visible during a meeting. We also have a hard time simply trying to move it out of the way, because it snaps back into place. It obstructs the meeting "view" for the hosts.

    3 votes

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  14. If a meeting is setup in 2 weeks from now, the meeting does not show up under the upcoming meetings tab. It would be helpful to show all upcoming meetings. Or, at a minimum show a certain number of meeting scheduled regardless of date in the future

    6 votes

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  15. Current Remote Control support for RingCentral Video Meetings requires a full screen and RingCentral App for desktop.Providing the Remote Control feature while using the RingCentral App web version will allow a new user to utilize the Share Screen remote control without the need to register to RingCentral and install the RingCentral App for desktop to use the remote control feature.

    7 votes

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  16. Customer would like to have an option for the attendees to do a dial-in for their Webinar.

    12 votes

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    Under Review  ·  1 comment  ·  Webinar  ·  Admin →
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  17. For our company, it is key that we are able to change people's names for privacy reasons. The caller should be able to change when they come in and the Host should always have access to change it. Privacy is key when working with attorneys!

    4 votes

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  18. allow the "what I am sharing preview to be increased in size and not just a thumbnail view

    2 votes

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  19. We would like to be able to download all of our ringcentral video meetings from cloud storage en-masse. Currently, the only way we seem to be able to do it is account by account, 1 video at a time through the web interface.

    2 votes

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  20. This would be useful for clients needing remote support, using the RingCentral video platform. Sometimes clients will want to hide sensitive data, allowing them to redact certain areas of their screen would allow them to maintain that data privacy.cobrowse.io has this feature and this would be a great addition to RCV.

    6 votes

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