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  1. In Admin Portal > User List > Users with extensions > 'User' > Meetings, there is a section called 'Schedule Meetings for Me, where you can add a user who can create meetings on behalf of that user.For companies that have a users who's job it is to schedule meetings for staff, there is no other option than to go through 100+ users and add that user one by one to every user's 'Schedule Meetings for me'. It should be changed to a 'Schedule Meetings on Behalf of' dropdown on the user where you can select multiple users who you…

    2 votes

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  2. From the customer:After every meeting is finished we get the message please rate this call with the option of selecting how many Stars, can this be turned off?

    9 votes

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  3. One thing that has been a constant issue with any of the meeting apps is the ability to call into a meeting while on the road. It would be great to be able to pre-register a phone number for a call at the time that the meeting starts. Then rather than fumbling with dialing out to a bridge while driving, you've enabled it to call you prior to the meeting. All you have to do is answer the call which you setup prior to being out on the road. I think this would be a huge improvement to the platform.…

    2 votes

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  4. We are a buisness and we have users we do meetings for training. Currently the links take our users to a website to get the software but if they do not load or launch the meeting in 30 seconds it takes them to a Glip sign up page. This creates an issue for our users and pain for the presenter to get them to reclick the link and join the meeting or get the software installed.

    7 votes

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  5. It would be nice to be able to save recordings of meetings outside of RingCentral like you have the ability to do with the RC archiver beta app where you can save users call recordings and settings externally. We pay for the RC storage but once it's close to capacity, we have to either take a ton of time to download each meeting individually or delete them, hoping we won't need to refer to them in the future.

    7 votes

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  6. Participants should have access to the Gallery View when joining via web browser to be able to see all meeting participants. I spoke with 2 customer service reps which created a case for more details. Case # 13178029

    2 votes

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  7. Many users use OBS for streaming to YouTube and presenting through Zoom. OBS gives users enhanced video features not otherwise available from a basic video conferencing system. RingCentral does not currently support input video feeds from software-based virtual cameras (though Zoom does).

    8 votes

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  8. The desktop alerts went away with the new updated RC app. Please bring back the desktop alert for RC meetings.

    2 votes

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  9. After receiving an email that recording is ready for viewing, when that email is forwarded the admin does not have the ability to view the video unless they log in from admin panel. Should authorize since it prompts us to log in with those same credentials.

    2 votes

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  10. Currently, ring central meetings isn't able to record break out sessions within a meeting; regular main meetings are recordable, but once break out sessions are initiated, there is no way to record the individual sessions.

    2 votes

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  11. We would like to stream live video calls to a third party application, ie Digital Signage. Zoom has this functionality now.

    3 votes

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  12. Customers have asked to be able to hide partcipants not sharing video - ie. hide the avatars and move users sharing video up the list. If there is only 3 people sharing video make the video frames bigger and hide the avatars.

    4 votes

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  13. I'd like to see all participants either during or after the call. I'm not seeing who is dialed into a specific conference number (host/participant code). Another feature request that i've seen with other vendors is the ability for RC to call the participant when ready to join the call. So participant only has to click a link and type in their own number, rather than have to type in the conf number and participant code

    3 votes

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  14. When using RingCentral schedule in Outlook my users would like to see the meeting info getting pasted into the calendar event at the top of the email. Currently if they add extra info, once the meeting is created it gets added to the bottom of the list.

    2 votes

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  15. Ability to rename a saved recording. Currently, the Title of the meeting when it is scheduled is the title of the recording. Need the ability to rename the recording becusae often a meeting will cover multiple topics, including unplanned topics, and the recording should title the specifics recorded.

    3 votes

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  16. It would be nice to allow for a second simultaneous meeting to be started in cases where meetings may overlap in time. I coordinate many meetings, not all of which I am essential for participating the entire time. It would be nice to be able to hand off Host duties to a co-worker and start another meeting in instances where timing may otherwise overlap, or in the case of back-to-back meetings where the first one runs longer than planned.

    11 votes

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    Under Review  ·  5 comments  ·  Webinar  ·  Admin →
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  17. Please give serious consideration to adding the ability to Facebook Live a Ringcentral Meeting.

    7 votes

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  18. It has been requested that our users need to enter the meeting password before they are allowed in the meeting. The links can be emailed to anyone and it allows them to join without knowing the meeting password. This could be a security hole our users do not want to encounter. Currently the waiting room is the only way to combat unauthorized users from joining a meeting.

    1 vote

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  19. I already have Windows PCs in my conference rooms capable of running RingCentral Video. Why should I have to purchase Mac Minis or Poly devices when I already have capable hardware? At the very least, set up an RCV Rooms web app that I can put in a fullscreen Chrome tab. Supposedly, that's all that's required for regular participants...

    2 votes

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    Under Review  ·  0 comments  ·  Rooms  ·  Admin →
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  20. We have calls regularly with people from other countries, but as it is now, we have to get on and manually add their dial-ins. In the old app, you could type the country in the bottom, and it would generate the international phone numbers in the body of the email.

    1 vote

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